100 South Ashley Drive Suite 600, Tampa, FL 33602

  19 Kofi Annan Street, Accra, GHA

REFUND Policy

 

Thank you for choosing Robust Labs Agency. We value your satisfaction and are committed to providing high-quality services. Please read our refund policy carefully to understand our practices.

DESIGN AND DEVELOPMENT SERVICES

Once a design is approved and development begins, we do not offer refunds. The money-back guarantee falls away. This policy ensures that we can allocate resources and deliver the best possible service to our clients. It is crucial to review and approve designs thoroughly before providing consent for development to commence.

CANCELLATION BEFORE DESIGN APPROVAL

If you wish to cancel your project before design approval, a refund may be considered on a case-by-case basis. We reserve the right to assess the work completed up to the point of cancellation and may deduct a reasonable fee for the services provided.

UNFORESEEN CIRCUMSTANCES

In cases of unforeseen circumstances that prevent us from delivering the agreed-upon services, we will work with you to find an equitable solution. This may include rescheduling the project or providing credit for future services.

CONTACT US

If you have any questions or concerns about our refund policy, please contact us at contact@robustlabs.app. By engaging with Robust Labs Agency’s services, you acknowledge and agree to abide by this refund policy. We appreciate your understanding and cooperation. Your satisfaction is our priority, and we look forward to delivering exceptional services to meet your needs.

Thank you for choosing Robust Labs Agency.